Frequently Asked Questions

We currently deliver Australia-wide via Australia Post. We also ship internationally to New Zealand.

Orders are packed and dispatched within 2–3 business days. Once your order is on its way, you'll receive a tracking link via email.

Delivery times vary depending on your location, but most metro orders arrive within 2–5 business days.

Absolutely. As soon as your order has been dispatched, we'll send you a tracking link so you can follow it all the way to your door.

Yes. We offer free shipping on orders over $120. Shipping costs for smaller orders are calculated at checkout.

If your order hasn't been packed yet, we'll do our best to help. Get in touch with us as soon as possible at hello@bippifoods.com.

We're sorry! Please email us within 7 days of receiving your order with your order number and photos of the issue. We'll organise a replacement or refund as quickly as possible.

Absolutely. Bippi makes the perfect gift for food lovers. Simply enter your recipient's delivery address at checkout.

Bippi is a modern Italian pantry brand inspired by generations of family recipes. From condiments and sauces to snacks and pantry staples, everything we make is designed to bring people together around the table.

Bippi's story began in 1955, when our Nonna Emilia migrated from Calabria in Southern Italy to Mildura, Victoria.

She brought with her generations of family recipes and a passion for sharing good food around the table, traditions that continue to inspire every Bippi product today.

Every Bippi product is inspired by the recipes and traditions passed down through our family. If it wouldn't have earned Nonna's approval, it doesn't make it into the Bippi pantry.

If you're new to Bippi, we'd recommend starting with our Italian Style Chilli or one of our Signature Sugos before exploring the rest of the pantry. Every product is designed to be mixed, matched and shared.

Every product is a little different.

Our Italian Style Chilli comes in Mild, Hot and Extra Hot, while other products are designed to suit a variety of tastes. You'll find heat indicators on each product page.

Many of our products are naturally vegan. Please refer to the individual product page for dietary information.

Some are, some aren't. Please refer to the individual product page or product packaging for allergen information.

Please refer to the allergen statement on each product page and product label. If you have any questions, feel free to contact us before placing your order.

Our products vary across the range. You'll find a full ingredient list and nutritional information on each product page and product label.

Nutritional information is available on every product page, as well as on each product's packaging.

We proudly source a number of premium ingredients directly from Italy, including our tomatoes from Emilia-Romagna and other carefully selected ingredients that help deliver authentic Italian flavour.

We're proudly Australian made using traditional Italian recipes and carefully selected ingredients sourced from both Australia and Italy.

Storage varies depending on the product. As a general guide, store unopened products in a cool, dry place and refrigerate after opening if directed on the label.

Each product is a little different, so we recommend following the storage instructions printed on the label.

Both! Some products are ready to enjoy straight from the jar, while others are perfect for cooking. Check the product page or label for serving suggestions.

Many of our products are family-friendly, while others are made for chilli lovers. We recommend checking each product's heat rating before serving.

However you like. Nonna approves of creativity in the kitchen.

Drizzle, spread, stir, dip or snack your way through the Italian pantry. Need inspiration? Visit our Recipes page for serving ideas.

From pasta nights to grazing boards, there's a Bippi product for every occasion. Explore our Recipes page for ideas featuring our sauces, condiments, snacks and pantry favourites.

Taralli are a much-loved snack throughout Southern Italy. While many Australians may not know the name “Taralli”, they're often recognised by their familiar pretzel-like shape. That's why we call them Italian Pretzels, making them easier to discover while celebrating their Italian heritage.

You'll find Bippi products in selected retailers nationwide, including every Coles supermarket, over 400 Woolworths stores, and hundreds of independent grocers across Australia.

Please note that not every Bippi product is stocked in every store. Availability varies by retailer and location.

For the most accurate stockist information, please visit the individual product page or use our Stockist Finder to locate your nearest retailer.

Not every retailer stocks the full Bippi range. Use our Stockist Finder to locate your nearest stockist, or ask your local store if they can order your favourite products in.

Each retailer chooses which products they stock, so ranges can vary between stores. If you can't find what you're looking for, let your local store know, customer requests really do help.

If your local store doesn't currently stock Bippi, we'd love for you to ask! Customer demand often helps retailers expand their range.

Yes! If you're interested in stocking Bippi, we'd love to hear from you.

Please contact us at hello@bippifoods.com.

Our Recipes page is packed with ideas using everything from our sauces and condiments to snacks and pantry staples.

Absolutely. Whether you're putting together an antipasto platter, hosting pasta night or firing up the barbecue, our range is designed to help bring people together around the table.